Privacy policy
Last updated: July 21, 2026
This Privacy Policy explains how Boinkvibe collects, uses, stores, and protects personal information when you visit our website, place an order, or contact our customer support team.
Our goal is to collect only the information necessary to operate our business, process orders, provide customer service, and improve your shopping experience.
By using Boinkvibe, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect the following types of information.
Contact Information
This may include:
- Name
- Shipping address
- Billing address
- Email address
- Phone number when provided
Order Information
This may include:
- Products purchased
- Order history
- Shipping information
- Delivery details
- Return and refund records
Payment Information
Payment transactions are processed through secure third-party payment services.
We do not store complete payment card numbers, banking information, security codes, or payment account credentials on our servers.
Communication Information
This may include:
- Customer support messages
- Email conversations
- Product or order-related inquiries
Website Usage Information
We may collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Website activity
- Referring sources
2. How We Collect Information
We collect information through the following methods:
Information You Provide
Information may be collected when you:
- Place an order
- Contact customer support
- Subscribe to updates
- Submit information through our website
Automatic Collection
Certain information may be collected automatically through cookies and similar technologies when you browse our website.
Service Providers
We may receive information from trusted service providers that support payment processing, order fulfillment, website operations, and business services.
3. How We Use Information
We use collected information for legitimate business purposes, including:
Order Fulfillment
We use information to:
- Process orders
- Confirm transactions
- Deliver products
- Manage returns and refunds
Customer Support
We use information to:
- Respond to questions
- Resolve order-related concerns
- Provide product assistance
Website Operations
We use information to:
- Improve website performance
- Understand website usage
- Improve customer experience
- Maintain website security
Marketing Communications
If you choose to receive communications, we may send:
- Product updates
- Promotions
- Helpful information
- Store announcements
You may unsubscribe from marketing emails at any time.
Legal Compliance
We may use information to:
- Meet legal requirements
- Maintain business records
- Prevent unauthorized activity
- Respond to lawful requests
4. What We Do Not Do
We value transparency and customer privacy.
We Do Not Sell Personal Information
We do not sell, rent, or trade personal information to third parties.
We Do Not Share Information for Unrelated Advertising
Customer information is not provided to third parties for independent advertising purposes.
We Do Not Store Complete Payment Credentials
Payment information is processed through secure service providers and is not stored on our systems.
5. How We Share Information
We may share limited information with trusted service providers when necessary to operate our business.
Examples include:
Payment Service Providers
Used to process transactions securely.
Shipping Providers
Used to deliver purchased products.
Website Service Providers
Used for:
- Website functionality
- Security services
- Analytics
- Technical support
Legal Requirements
Information may be disclosed when required by law or when necessary to protect legal rights, safety, or property.
We do not sell customer information to advertisers or data brokers.
6. Cookies and Similar Technologies
Boinkvibe uses cookies and similar technologies to help:
- Maintain shopping cart functions
- Remember preferences
- Improve website performance
- Analyze website usage
- Support website security
You can manage cookie settings through your browser.
Disabling cookies may affect certain website functions.
7. Data Security
We take reasonable steps to protect personal information.
Security practices may include:
- SSL and HTTPS encryption
- Secure storage practices
- Access controls
- Security monitoring measures
While we use reasonable safeguards, no online system can guarantee complete security.
8. Data Retention
We retain personal information only when reasonably necessary for:
- Order processing
- Customer support
- Legal compliance
- Business records
- Security purposes
When information is no longer needed, it may be securely deleted or anonymized where appropriate.
9. Children's Privacy
Boinkvibe is not intended for children under 13 years old.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us so we can review and address the situation.
10. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
- Accessing personal information
- Requesting corrections
- Requesting deletion where applicable
- Managing communication preferences
- Asking about information collected
To submit a privacy request, contact us at:
11. International Visitors
Boinkvibe operates from the United States.
If you access our website from another country, your information may be transferred to and processed in the United States.
Privacy laws may differ depending on your location.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Your continued use of the website after changes are posted means you accept the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us.
Company Name:
FERAS MOUDED, PLLC
Business Address:
3431 WORLD CT
JACKSONVILLE, FL 32277
United States
Email:
support@boinkvibe.com
Support Hours:
Monday – Friday
9:00 AM – 6:00 PM Eastern Time ET
Boinkvibe is committed to protecting customer privacy, maintaining transparency, and handling personal information responsibly.