Shipping policy

This Shipping Policy explains how orders placed through Boinkvibe are processed, shipped, and delivered. It includes information about processing times, estimated delivery times, tracking updates, and shipping-related support.

All timeframes below are measured in business days (Monday through Friday, excluding U.S. federal holidays).

1. Shipping Overview

Destination	Shipping Cost	Processing Time	Estimated Transit Time
United States	Free Standard Shipping	1–3 Business Days	5–8 Business Days

All eligible orders qualify for free standard shipping.

No minimum purchase amount is required.

2. Order Processing

Orders are typically processed within 1–3 business days after order confirmation.

Processing includes:

Order verification
Product preparation
Packaging
Carrier pickup

Orders placed on weekends or holidays will be processed on the next available business day.

Once your order ships, you will receive a shipping confirmation email with tracking information.

3. Shipping Destinations

Boinkvibe currently ships within the United States.

Shipping availability may vary depending on destination and carrier service limitations.

If an address cannot be serviced, customers will be notified during checkout or contacted by our support team.

4. Shipping Costs

Standard shipping is free on eligible orders.

Currently, expedited and overnight shipping options are not available.

Any available shipping information will be displayed during checkout.

5. Estimated Delivery Times

United States

Processing Time:
1–3 Business Days

Transit Time:
5–8 Business Days

Estimated Total Delivery Time:
6–11 Business Days

Delivery estimates are provided as general guidelines and are not guaranteed.

Delivery delays may occur due to:

Severe weather conditions
Carrier service interruptions
Holiday shipping volume
Incorrect shipping information
Other circumstances outside our control

If your package has not arrived after the estimated delivery timeframe, please contact our support team for assistance.

6. Order Tracking

After your order ships, tracking information will be sent to the email address provided during checkout.

Please allow up to 24 hours for tracking updates to appear after shipment confirmation.

If you do not receive tracking information:

Check your spam or junk folder
Contact our support team for assistance

Email:

support@boinkvibe.com

7. Damaged Lost or Missing Packages

Damaged Items

If your order arrives damaged, please contact us within 3 business days of delivery.

Please include:

Order number
Photos of the damaged product
Photos of the packaging
Description of the issue

We will review the information and provide appropriate assistance.

Lost Packages

If tracking shows that your package has been delivered but you cannot locate it, please check:

Around your property
Front porch or entrances
With household members
With neighbors or building management

If the package is still missing, please contact us and we will assist with available delivery information.

8. Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information during checkout.

If you notice an incorrect address after placing your order, please contact us as soon as possible.

Address changes may be possible before shipment.

Once an order has shipped, address modifications may no longer be available.

If a package is returned due to incorrect or incomplete address information provided by the customer, additional shipping costs may apply for reshipment.